1. Where do you deliver the products?
All across India.
2. What is the delivery time period?
Orders within India are delivered within 5-7 business working days. Delivery time may vary depending upon the shipping address.
3. Do you apply shipping charges?
Within India, Hair O Gen Plus will provide free shipping for orders above 499.
For shipping charges anywhere outside India, kindly contact us at email@example.com
4. I need it on a specific date for some occasion
In case you require a particular order to be delivered on an urgent basis for some occasion or gifting purposes kindly mail us at firstname.lastname@example.org and we will see what can be done.
5. I have placed an order but now I have changed my mind and need to cancel the order
You can cancel an order within a maximum of 24 hours of the order being placed. Since we want you to receive the product as soon as possible we may ship the product immediately after the order is placed. Therefore, if your order has not been dispatched they will be accepted for cancellation. However if your order has been dispatched already the cancellation will not be approved.
Orders once placed for the gift box cannot be cancelled.
6. Do you accept international orders?
7. I can’t find my delivery? Help!
Don’t worry. If you have your order number and your delivery hasn’t arrived within the given time frame mentioned on the website then get in touch with us at email@example.com with your order ID and tracking number and we will help you locate your package as soon as possible.