Log in to your account on www.hairogenplus.com. Go to the My Account Section. Check your Order Status here.
You would also get a confirmation email when your order is shipped with the order tracking details.
You will get an order confirmation email shortly after you place the order. If you do not get the order confirmation email, please get in touch with us immediately at email@example.com.
You can cancel an order within minimum of 24 hours of the order being placed.
If the item is not dispatched it will get cancelled however if the product is being already shipped then the cancellation won’t be approved.
You can get in touch with our Customer Service by writing to us at Contact Us page.
You can also send us an email to firstname.lastname@example.org or can call us on +91-9757105785 between 11 a.m. and 7 p.m. (Monday – Friday).
If your payment transaction fails, please contact our Customer Service immediately on +91-9757105785 or email us at email@example.com.
You can pay for your order using credit cards (VISA, MasterCard, American Express), debit cards,
Paytm and Net Banking. We also provide Cash-On-Delivery payment option.
We are sorry that you are not happy. Please leave us your suggestions and we could work on it.
You can ask for refund within 48 hours upon receiving the product.
We ensure that the product reaches out to you safe and sound. In case of damaged item kindly mail us about the item
with an image as a proof of the same within 48 hours upon receiving the order and we will dispatch you the fresh one or refund you your amount.
Please courier the product(s) to us at the address mentioned below and we will reimburse the courier charges in terms of Reward Points/Coupon Codes worth Rs. 100 which you can use to shop at hairogenplus.com.
Hair O Gen Plus
C/22, ADKE Compund,
Near Suuryanagar Police Station,
Mumbai – 400083.